Government · US State & Local
Public services residents can get done online.
Plant an App connects the portal residents use with the work staff do behind it. Your team or a local partner builds and runs it.
The problem
A service is more than a form.
Today, the online form often ends in an inbox, a PDF, or a spreadsheet. Staff re-key it into another system, and residents call to ask where things stand.
Residents see a portal. The service happens behind it.
Front to back office
One system, from the resident's request to the staff decision.
Residents and businesses work in the portal. Staff work in the back office. Both work on the same record, so nothing gets re-keyed and no one has to call for status.
Residents & businesses
- Apply or request
- Track status
- Get notified
- Receive the decision
One shared record
Every step, document, and decision
Staff
- Review
- Approve
- Inspect
- Issue
Every department
The same pattern runs every department.
Different services, one foundation. A few of the services counties and cities run:
- Licensing & permits
- Inspections
- Approvals & case management
- Community programs
- Citizen portals & forms
- Public notices & updates
Who runs it
Your team or a local partner. Every department.
Each new service builds on what's already there, so a lean IT team or a small local firm can own services across departments, not just one.
A remarkably small team can own a remarkably important system.
A local technology firm? Partner with Plant an App →
Already there for the next service
- 01
Sign-in
Residents, businesses, and staff set it up once.
- 02
Notifications
Status updates and reminders, reused by every service.
- 03
Records & documents
Applications, files, and history in one place.
- 04
Reporting
Visibility across services, not one department at a time.
How to start
Start with one service.
Replace one paper process or aging system at a time, at each department's pace, without a large, risky replacement project.
01
One service
A paper process or aging system residents are waiting on.
02
Proven in use
Residents and staff use it end to end.
03
The next department
It starts from what the first service already built.
Start with one critical service. Expand wherever it creates value.
Public-sector trust
Built for public-sector trust.
Accessibility
Services designed for every resident, aligned with Section 508.
Security
Role-based access and a full audit trail.
Your data
Owned by you, exportable in standard formats.
Hosting
In the cloud or in your own environment.
Integration
Connects to the ERP, GIS, and other systems you already run.
Proven in production
Sangamon County, Illinois.
Mobile home licensing for the county runs on Plant an App.
Start with the service residents are waiting on.
Tell us which service is still stuck in email, paper, or spreadsheets. We'll show you how it can run end to end.